If you do not have an installation ID then you have installed the software without Administrator permissions. You need to be logged on to your computer as an Administrator in order to install iC3D as the installation ID is taken from the MAC code of your machine. On a macintosh computer you may have to… Read more

You can manually activate your license if you have restricted access to the internet. Step 1: Go to the Help/Licensing window in iC3D and make a note of the numbers in your installation ID. (Ignore the prefixes). Also make a note of the License number that we have supplied to you. Step 2: Visit: www.internetactivation.com…. Read more

Some internet security firewalls have been set according to strict security policies which may not allow you to activate your license. However, your IT department may allow you to access the internet via a proxy server. If you go to Help/Licensing there is a check box that will allow you to connect via a proxy…. Read more